Products
No. Every YANYOO teapot is handmade and hand-decorated after multiple design iterations. Due to the nature of our handcrafted process and the specialized firing technique, producing large quantities is impossible. In fact, ALL of our products are offered in limited quantities.
Our mission is to create aesthetically pleasing and functionally sound modern Yixing teapot. It is our intention to regularly refresh and introduce new designs to our collections.
YANYOO teapots are made of authentic premium Yixing clay from Huanglong Mountain near city of Yixing, China.
We have a team of artists and crafters with tens of years of experience. More specifically, our Yixing teapots are handcrafted by pottery masters and hand-sculpted or hand-painted by decoration artists following overall design, i.e., clay, shape and pattern etc., created from talented designers.
Orders & Shipping
YANYOO is committed to providing the best possible customer experience. Currently, we ship to the United States and the following countries:
- Australia (English, use Currency selector)
- Austria (English, use Currency selector)
- Belgium (English, use Currency selector)
- Canada (English, use Currency selector)
- Croatia (English, use Currency selector)
- Denmark (English, use Currency selector)
- Finland (English, use Currency selector)
- France (English, use Currency selector)
- Germany (English, use Currency selector)
- Greece (English, use Currency selector)
- Hong Kong (繁體中文, use Currency selector)
- Ireland (English, use Currency selector)
- Italy (English, use Currency selector)
- Japan (日本語, use Currency selector)
- Malaysia (English/繁體中文, use Currency selector)
- Netherlands (English, use Currency selector)
- New Zealand (English, use Currency selector)
- Norway (English, use Currency selector)
- Poland (English, use Currency selector)
- Portugal (English, use Currency selector)
- Singapore (English/繁體中文, use Currency selector)
- South Korea (English, use Currency selector)
- Spain (English, use Currency selector)
- Sweden (English, use Currency selector)
- Switzerland (English, use Currency selector)
- Taiwan (繁體中文, use Currency selector)
- Thailand (English/繁體中文, use Currency selector)
- Turkey (English, use Currency selector)
- United Arab Emirates (English, use Currency selector)
- United Kingdom (English, use Currency selector)
*For shipping inquiries outside our delivery countries, please use the 'Chat' function or email us at yanyootea@gmail.com.
All orders will be shipped within 1-3 business days, excluding holidays. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. For international shipments, please allow 2-3 weeks for delivery.
We understand the importance of timely shipping to our customers, and we're continually working to improve the speed at which our products reach your doorstep.
For international shipping, we strongly recommend providing a phone number to ensure safe and efficient delivery. If a parcel is returned to sender, the teaware cost will be refunded, minus the original shipping fee, any return costs, and a 15% restocking fee.
Returns & Refunds
- To submit a return request, please send an email to yanyootea@gmail.com.
- Once we receive your return request, we will send you detailed instructions on how to complete the return process.
- We will also notify you when we receive your return and inform you if your refund is approved. If approved, you’ll be automatically refunded via your original payment method.
Refunds for returns are processed within 1-3 business days after we receive your package. Order shipping costs are non-refundable, keep in mind shipping is free for orders over $150 for all customers.